This Privacy Policy applies to the use of the website http://www.joyetech.eu and explains in a clear and simple way how Joyetech collects, uses and protects the personal data of its visitors and customers.
By using our website and services, the user confirms that they have read and accepted this Privacy Policy.
Personal Data We Collect
Joyetech may collect personal data when:
the user creates an account on the website,
the user places an order,
the user contacts us by email, phone or contact form,
the user visits or uses the pages and services of our website.
The information we may collect includes, but is not limited to:
full name,
company name, if applicable,
shipping or billing address,
city, postal code and country,
telephone or mobile number,
email address,
order and transaction details.
How We Use Personal Data
Joyetech uses users’ personal data for the following purposes:
to process and deliver orders,
to issue invoices and receipts,
to contact customers regarding their orders,
to provide customer support,
to send information about products, services or offers, where the user has given consent,
to improve the operation of our website and services,
for security purposes and protection against misuse.
Sharing of Personal Data
Joyetech does not sell, rent or disclose users’ personal data to third parties for commercial use.
Personal data may only be shared when necessary for the completion of a service or order, such as:
with courier or transport companies for the delivery of orders,
with payment providers or banks for payment processing,
with accountants or tax partners for invoicing and accounting purposes,
with technical partners who support the operation of the website,
with public authorities, where required by law.
Our partners process personal data only to the extent necessary to provide the relevant service.
User Rights
The user has the right to request:
access to the personal data held about them,
correction of inaccurate or incomplete data,
deletion of personal data, where permitted by law,
restriction of processing,
objection to processing,
data portability,
withdrawal of consent, where processing is based on consent.
For any request regarding your personal data, you can contact us at: [email protected]
Cookies
Joyetech may use cookies for the proper operation of the website, to improve user experience, to analyze website traffic and, where permitted, for advertising or marketing purposes.
Cookies are small text files stored on the user’s device. They do not access documents or files on the user’s computer.
The user may configure their browser to reject or delete cookies. However, in this case, some website functions may not work properly.
IP Addresses
The user’s IP address may be recorded for technical reasons, security purposes and for collecting statistical information about website usage.
This information is used only to improve the operation, security and performance of the website.
Links to Other Websites
Our website may contain links to other websites.
Joyetech is not responsible for the privacy policy, content or operation of third-party websites that are not controlled by Joyetech.
We recommend reading the privacy policy of every website you visit.
Security of Personal Data
Joyetech takes appropriate technical and organizational measures to protect personal data from loss, unauthorized access, alteration or misuse.
However, no method of data transmission or storage over the internet can be considered completely secure.
Data Retention
Personal data is kept only for as long as necessary for the purposes for which it was collected or for as long as required by applicable law, such as for tax, accounting or legal reasons.
Changes to This Privacy Policy
Joyetech reserves the right to amend this Privacy Policy whenever necessary.
Any changes will be published on this page. We recommend checking this Privacy Policy periodically so that you remain informed of any updates.
Contact
For any questions regarding this Privacy Policy or to exercise your rights, you can contact us at:
128 Marathonos Avenue
15351, Pallini
Athens, Greece
Phone: +30 210 6031742